Memory LoomMemory Loom

Support & User Guide

Everything you need to get the most out of Memory Loom.

🚀
Getting Started
💾
Saving Memories
❓
FAQs
🔧
Troubleshooting
💬
Contact Us

Getting Started

Opening Memory Loom

Click the extension icon in your browser toolbar, or right-click on any page and select 'Open Memory Loom'. The side panel will open on the right side of your browser.

First-Time Setup

No account or sign-up required! All data is stored locally on your device by default. A 'Default' workspace is created automatically. Optionally connect Google Drive for backup and sync.

Ways to Save Memories

🔖

Save Current Page

Click the Bookmark button to save the current page. Captures URL, title, up to 20,000 characters of content with formatting preserved, and hero image (if Google Drive connected).

📝

Create a New Note

Click the New button to create a blank note. Supports Markdown formatting. No URL associated - perfect for pure notes and ideas.

✂️

Save Selected Text

Select text on any webpage, right-click and choose 'Save to Memory Loom', or use Ctrl+Shift+S (Cmd+Shift+S on Mac). The selected text is saved with the source URL.

📋

Paste Content

Click the Paste button to paste from clipboard. Supports text and images. Images are saved as attachments if Google Drive is connected.

📁

Upload Files

Click the Upload button to import Markdown (.md), PDF (.pdf), or Word (.docx) files. Text is extracted and saved. Original files kept as attachments with Google Drive.

Keyboard Shortcuts

ActionWindows/LinuxMac
Save selected textCtrl+Shift+SCmd+Shift+S
Paste contentCtrl+VCmd+V

Tips & Best Practices

Effective Memory Saving

  • •Be descriptive - Add context when saving notes
  • •Use Markdown - Format content for better readability
  • •Save selectively - Quality over quantity improves search results

Better Search Results

  • •Ask naturally - 'How do I configure logging?' works better than 'logging config'
  • •Be specific - Include key terms for more precise results
  • •Try variations - Different phrasings may surface different memories

Organizing Content

  • •Use consistent titles - Makes browsing easier
  • •Add URLs - Link memories to their sources
  • •Check Related memories - Discover connections between your content

Performance Tips

  • •Connect Google Drive - Prevents data loss
  • •Regular cleanup - Delete outdated memories
  • •Works offline - Sync when back online

Frequently Asked Questions

How does semantic search work?
Memory Loom uses an AI model that runs entirely in your browser. It understands the meaning of your search, not just keywords. For example, searching 'authentication methods' will find memories about OAuth, JWT, passwords, login systems, etc.
What are Workspaces?
Workspaces let you organize memories into separate collections. Each workspace has its own memories, completely isolated from others. Create workspaces for Work, Personal, Research, specific projects, or clients. Search only finds memories in the current workspace.
How do I create a Workspace?
Click the workspace dropdown in the header, then 'Manage Workspaces', then '+ New Workspace'. Enter a name, optionally choose an icon and color, then click Create.
Where is my data stored?
All your data is stored locally in your browser using IndexedDB. Nothing is sent to external servers. If you connect Google Drive, your data syncs to YOUR account only - we never have access to it.
Can I access my memories on another device?
Yes! Enable Google Drive backup in settings to sync your memories across devices. Your data is stored in your own Google Drive account and syncs automatically every 5 minutes.
How does the Q&A feature work?
Click the Q&A tab, type your question (e.g., 'What is the API endpoint for users?'), and press Enter. Answers are extracted directly from your memories (not AI-generated). The source memory is shown so you can verify and click to see full context.
What file formats can I upload?
Memory Loom supports Markdown (.md) files imported as-is, PDF (.pdf) with text extraction, and Word (.docx) with text extraction. If Google Drive is connected, original files are kept as attachments.
How do Categories work?
Categories are generated automatically based on your memory content using pattern recognition. Similar memories are grouped together. Categories are workspace-scoped and update dynamically as you add more memories.
Does Memory Loom work offline?
Yes! Once the AI model is loaded (takes ~30 seconds on first use), Memory Loom works completely offline. Your saved pages and search remain available without internet. Changes sync when you're back online.
How do I delete a memory?
Click the Delete button (trash icon) on any memory and confirm. The memory and its attachments are permanently removed. You can also delete entire workspaces from the workspace manager (except the Default workspace).
Is my data private?
100% private. All AI processing happens locally in your browser. We never see, collect, or have access to your bookmarks, notes, or searches. Your data never leaves your device except for optional Google Drive backup to YOUR account.
What gets synced to Google Drive?
All memories (content, titles, URLs), attachments, and all workspaces are included in a single backup. Sync happens automatically every 5 minutes, or you can trigger manual sync from settings.

Troubleshooting

⚠️Extension not loading

Refresh the page, close and reopen the side panel, or check chrome://extensions for errors. Try disabling and re-enabling the extension.

⚠️Search not finding results

The AI model may still be loading (first time takes ~30 seconds). Wait for loading to complete. Also ensure you have saved memories in the current workspace, and try different keywords or natural language phrases.

⚠️Google Drive sync not working

Check your internet connection and verify Google Drive is connected in settings. Try disconnecting and reconnecting, or trigger a manual sync from settings.

⚠️Page content not saving correctly

Some websites block content extraction. Try selecting the specific text you want and using right-click > 'Save to Memory Loom' instead of saving the whole page.

⚠️Memories not appearing after sync

Make sure you're in the correct workspace. Memories are workspace-scoped, so check the workspace dropdown to switch if needed.

Still need help?

Can't find what you're looking for? Our support team is here to help.

Contact Support